Modu is a community feedback and voting platform for teams that want to collect user ideas in one place, understand which themes recur, and show what happens after feedback is submitted. It combines suggestion boards, polls, ratings, roadmap and changelog modules with AI clustering for open-ended responses. Teams can share boards publicly or embed feedback widgets in a product or website, making Modu a central place to gather input and communicate product progress.
Key features
Structured feedback collection
Modu organizes feedback in boards where users can submit ideas, vote, and add context. Its modules include suggestions, polls, ratings, roadmap and changelog, alongside text-based feedback options. This gives product teams alternatives to collecting every request through separate email threads, chats, or spreadsheets. Public boards can also let users see existing ideas and vote on requests already in the system.
AI clustering for open-ended responses
Modu groups similar responses into clusters to help teams spot recurring themes without reading every submission individually. This is aimed at making qualitative feedback easier to review and prioritize. The AI clustering feature requires users to bring their own OpenAI key, so teams need to account for that requirement when deciding whether to use it.
Roadmaps and changelogs
Feedback can move through statuses and roadmap stages, with changelog updates communicating what has shipped. This connects the act of gathering ideas to the follow-up users can see. Showing whether a suggestion is planned, in progress, or shipped may also help teams avoid repeated requests and keep contributors informed.
Embeds, customization, and integrations
Boards can be shared publicly, while embeddable widgets and popups let teams collect feedback from within their product or site. Modu also lists theme customization, custom domains, SSO, password-protected boards, and the option to remove Modu branding. These features support a more branded and access-controlled feedback portal.
The listed integrations include Slack, Google Sheets, Jira, Trello, ClickUp, and Linear. Modu also supports Google Sheets exports. These connections are intended to help move feedback into tools teams already use, though the page does not explain the exact behavior or configuration available for each integration.
Who it is for
The product is designed for product managers, SaaS founders, customer success teams, and marketing teams. It may be useful for organizations that receive suggestions across multiple channels and need a visible, structured way to collect, rank, and respond to them. Teams building a customer-facing product may also value the option to embed feedback collection rather than sending users to a separate destination.
Modu is particularly relevant when a team wants to close the loop with users, not just gather ideas. Roadmap stages and changelog updates make it possible to show how feedback progresses, while polls and ratings can capture more focused sentiment alongside open suggestions.
Limitations
AI clustering requires a user-supplied OpenAI key. The product page does not detail the clustering controls, reporting depth, or how integrations behave in practice, so teams may need more information to judge whether those capabilities fit their workflows. The listing identifies Modu as a web app and does not describe native mobile apps. It also has no customer reviews listed, leaving little user feedback on the page to draw on when assessing the day-to-day experience.
Verdict
Modu brings feedback intake, prioritization, and public progress updates together in a single platform. Its mix of boards, voting, polls, embedded collection, AI clustering, and roadmap communication addresses a common gap between hearing from users and showing what the team does with their input. The strongest fit is for product and customer-facing teams that want a branded feedback portal and a clear process for moving ideas toward decisions. The BYOK requirement and the limited detail about integrations and analytics are worth checking against a team's needs.
