lifetimetools

Did you know that on average, 48% of people refuse to trust a business without real-time customer support? This figure demonstrates just how important responsive customer service is for any modern business. No matter how hard you work, customers will judge your business based on how quickly and efficiently you answer their questions.

Live chat support is essential for meeting this customer expectation. By adding a live chat widget to your website, you can interact with visitors in real-time and resolve their concerns immediately.

PitchGround presents UserStak, a software that makes it easy to add a chat box to your website. With UserStak, you can customize the chat widget to match your brand, add external resource links, and manage customer conversations from Slack or the UserStak dashboard.

UserStak is an intuitive and easy-to-use platform that is perfect forsolopreneurs, freelancers, SMEs, digital marketers, and agencies who need a way to provide customer service or answer FAQs online. Some key benefits of using UserStak include:

• Self-serve and customizable –Adding a new widget from UserStak takes just minuteswith its fully self-serve and easy-to-use customization features.

• Unified inbox –You can answer all conversations on the go right from Slack if you are away from your desk. Plus, there are no restrictions on team size – you can add as many agents as you need.

• Slack integration –Queries your users ask through the UserStak widget get created as a thread in Slack. This allows anyone with access to your support channel on Slack to respond.

• In-chat widgets –Link your UserStak widget to external services like Calendly or social media apps to get feedback, feature requests, bug reports, or set customer appointments.

• Operating hours –Set your operating hours and configure an auto-reply that lets your customers know when you will be available to answer their questions.

• Email ID collection and validation –Collect the email IDs of your visitors even if you are unavailable to have a conversation so that you can reach out to them later.

• Mobile-friendly –UserStak adapts to all screen sizes for laptops, smartphones, and tablets.

• Chat logs –UserStak allows you to keep track of all your chat logs for future reference.

There are many ways you can use UserStak to improve your business. For example, startups can use it to engage with their audience, drive traffic to their landing pages, and build a community of early adopters before launching their MVP. Service teams can use it to provide immediate customer service, reducing the need for tele support. And event planners can use it to answer attendees’ questions and reduce ticket refunds.

If you’re looking for a way to improve your customer service, UserStak is the perfect solution. Grab your lifetime deal today.